Privacy Policy
Effective Date: June 26, 2026
At Master Tech Plumbing, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or contact us for service.
Information We Collect
We may collect personal information you voluntarily provide, including your name, phone number, email address, property address, and details about your plumbing service request. Our website may also automatically collect certain technical information such as your IP address, browser type, device information, pages visited, and cookie or analytics data to help improve website performance and user experience.
How We Use Your Information
We use the information you provide to schedule plumbing services, prepare estimates, respond to inquiries, communicate appointment updates, send invoices and receipts, improve our website and services, and comply with applicable legal obligations.
Phone Calls and Text Messages
By providing your phone number, you consent to receive calls and text messages from Master Tech Plumbing regarding appointments, estimates, customer service, and requested plumbing services. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For assistance, reply HELP. SMS consent is not shared with third parties or affiliates for marketing purposes.
Information Sharing
We do not sell, rent, or trade your personal information. We may share your information only with trusted service providers who assist us in operating our business, such as payment processors, scheduling platforms, communication providers, website hosting services, and analytics providers. These partners are required to safeguard your information and may only use it to perform services on our behalf.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse. Although no method of electronic transmission or storage is completely secure, we use commercially reasonable measures to help protect the information entrusted to us.
Cookies and Third-Party Services
Our website may use cookies and similar technologies to improve functionality, remember your preferences, analyze website traffic, and enhance your browsing experience. You may disable cookies through your browser settings, although some features of the website may not function properly. Our website may also contain links to third-party websites or services, and we are not responsible for their privacy practices.
Your Privacy Rights
You may request access to, correction of, or deletion of your personal information where permitted by law. You may also opt out of marketing communications at any time by contacting us.
Children's Privacy
Our services are intended for homeowners and businesses and are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us.
Master Tech Plumbing
Website: www.mastertechplumber.com
Phone: (704) 776-4922
Email: rightwaymastertech@gmail.com
